FAQ

Frequently Asked Questions

Artwork

There is no charge for artwork submitted and is camera ready with minimal design changes. If it requires the services of our art department, we charge $85 per hour. This is a combined process and a one time charge, including any special typesetting, graphic layout, reproduction of supplied artwork, and production set-up

All submitted artwork must be approved by our factory before production is approved. Please submit artwork in a black & white high resolution tiff., ai., or pdf format.

Depending on the quality of the submitted artwork there may be a charge for the conversion of the artwork to “camera ready art.”

For custom jobs that we design and typeset, it is recommended to request a proof. We will not proceed with production until we have an approval that all layouts and designs are to the requested specification. Production time begins immediately after the proofs have been approved.
It is assumed by this company that any artwork, copy, including the use of logos or other materials submitted for reproduction is being used in full compliance with all applicable laws regarding its usage. Customer agrees to assume any liability resulting from claims against us for infringements of trademarks, service marks, copyrights, patents and personal rights.

Samples

Overrun samples are always available but may have slight defects or flaws. They provide excellent visual of the materials we use as well as a great hands on inspection of our manufacturing process. We can provide these samples at your request for no additional cost.
Samples that require initial order set up are invoiced at end quantity price with any art charges that have incurred. Speculative samples are produced on a 5 business day turnaround as long as camera ready art has been provided.

Production & Shipping

Normal production time is four to six weeks. Orders requiring proofs will be scheduled for production immediately following the approval of the proof. Your presentation date is our priority; we will always work with you to meet any date.

Anything less than four week delivery, with factory approval, is considered a rush. A rush service charge is to cover employees overtime and cost for expediting supplies to meet the required presentation or ship date.

  • 1 week = 50%
  • 2 week = 40%
  • 3 week = 30%

All orders are shipped UPS ground. If there is a preferred carrier that you would like us to use, please specify and we will make the necessary arrangements. We charge $7.50 per item to cover shipping expenses. These charges appear on the invoice of the order.

World Wide Recognition will “drop-ship” to multiple locations. This is a time saver for clients that have products going to different divisions within the corporation. Please supply us with a list of names and addresses and we will take care of the rest.

Payment Terms & Pricing

Pricing is determined based on one issued patent number per award. Price breaks are offered by annual combined quantities. All products for divisions of any parent company may be combined to obtain the best quantity pricing.

Custom pricing is available for multiple patent numbers to be applied to one plaque. Please speak to one of our representatives to find out the best options available for custom pricing.

Exact pricing for each order will be determined after receipt of artwork. Quotations will be valid for a period of 30 days. Pricing is subject to change without notification.

Cancellations & Returns

If an order is cancelled or changed after production has begun, the customer will be charged for work completed at the time. If payment has been received and an order is cancelled, we will refund the difference.
Items returned due to production error will be credited or replaced immediately.